Last updated: Oct 18, 2021
Whenever you access or use our Services, we may process (e.g. collect, use, store, transfer, etc.) different kinds of personal data about you, which we will process in accordance with this Policy and which have been categorized as follows:
Usage Data is collected automatically when using the Service.
In our FH Vitals™ mobile app we only use so-called “technical cookies”, which allow us to recognize you as a user with each access. Such data is not passed on to third parties.
On the website, we also use Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your personal data (sensitive data included) by filling in forms on our Site or creating an account on our mobile app. Also, we will collect data when you give us feedback or contact us for customer support.
Third Parties: By logging in to our Services with your devices and distribution platforms such as Apple iOS and Google Android, we obtain information (profile picture, email, name) from the third-party accounts (Google, Apple ID, Facebook, WeChat) when connected. Collected details are dependent on the privacy policies or settings for the third-party accounts.
The Company may use Personal Data for the following purposes:
To Analyze, Develop And Improve Technical Functionalities: We continuously strive to provide the best functionality, experience and accuracy of our Services. We therefore need your Personal Characteristics and Biometric Data (Sensitive Data) to analyze, develop, and improve technical functionalities of our Services.
Direct Marketing, Commercial Communications: The processing of Identification and Contact Data collected on the website for “direct marketing, commercial communications” is subject to your expressed and specific consent (provided on the website). We may process your Identification data, for marketing purposes, by sending newsletters, commercial communications and/or advertising material, on products or services offered by us.
In general, we do not disclose Personal Data about you to third parties without your consent or otherwise as specified in this Policy. We may disclose or share your Personal Data in the following circumstances:
Our Services allow you to share your Measurements in various forms with others. Any Personal Data shared by you in the above circumstances will be shared by you with your consent. For example:
In principle, unless otherwise stated, your Personal Data will only be stored until the purpose of the collection and storage no longer applies. In accordance with your consent, data may also be stored for longer, as long as you do not withdraw your consent. We will retain your data for as long as your account is active or as needed to provide you Services. To protect your privacy, we do not store your facial image or video recordings neither on the device on which FH Vitals™ is installed nor on the cloud.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, and method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
You have the right to request access to your Personal Data and to update your Personal Data that is incorrect or incomplete. If you have created a user account, you can update certain information directly in your account or by sending us a specific request.
If we rely on your consent to the use of your Personal Data you have the right to, at any time, withdraw your consent. The consent withdrawal does not affect the legality of the processing carried out previously on the basis of the consent.
You may decide to link or unlink accounts from third parties (like Google, Apple ID, Facebook, or WeChat) even after the original consent when logging in our mobile app. Guest mode is also available if you do not want us to access your Personal Data from a third party.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.